Osterna’s strength is its prompt and efficient service. Osterna will walk that extra distance to ensure that its customers get the best possible outcome at every step. Osterna covers the entire gamut of garments sourcing for its customers from arranging samples to price negotiation to the delivery of the consignment at its destination.

A few of the services Osterna can provide as an exporting agency are

Development of new suppliers
Osterna has tied-up with several reputed, high quality garment manufacturers in India and closely works with them in constantly upgrading the technology and tracking of fashion trends in the market.
Osterna also works with its suppliers for arranging factory audits and inspections for its customers when required.

Price negotiation
Osterna will advise and assist its customers in price negotiations. Osterna will provide its customers with more than one source for every enquiry for them to compare and verify the costs for every item.
Osterna will also strive that its customers receive special rates and capacity allocation on priority basis depending on the requirements.

Placement of orders / order confirmations
Every order of the customer is checked and fully translated into the local language when necessary before sending to the suppliers for confirmation. Osterna also ensure that the production capacity is available to meet the agreed delivery date and also the necessary financial resources to back it up.

Samples
Osterna follow all the steps involved in developing samples according to customer specifications and ensure the quality of them before forwarding them to the customers for their approval.

Tracking of production
For every order, Osterna create a critical path plan with the factory to ensure that the every arm of the manufacturer understands the requirements and is in accordance with all the critical dates and deadlines to be met. Our account managers and the QC team follow this with regular visits to the plants to avoid any sudden surprises.

In-line and final quality inspection
Osterna ensures that the QC inspectors perform in-line and final quality audits.

Transportation and logistics management
Osterna has experienced logistics teams at its disposal and works with air and sea carriers to find the best options to ship consignments to every destination.

Document verification
Osterna will verify all documents in detail to make sure that it complies with L/C requirements before they are forwarded to the bank or the customer.